Expert Change practitioners to help deploy and sustain new ICT based capabilities. Change delivery agents in the adoption of cloud based Services.Taking a structured approach to Change, we can help you deliver:-

1. Improved customer service: IT enabled business change can help improve customer service and satisfaction by providing efficient and accurate customer service processes.
2. Increased productivity: IT enabled business change can help increase the productivity of the workforce by automating and streamlining processes, eliminating manual tasks, and reducing errors.
3. Reduced costs: Automation of processes can reduce costs by eliminating redundant tasks, reducing time spent on manual processes, and eliminating errors.
4. Improved data management: IT enabled business change can improve data management by creating secure systems for storing customer information, tracking customer interactions, and allowing secure access to sensitive data. 5.** Streamlined operations**: IT enabled business change can streamline operations by automating processes and eliminating redundant tasks. This can help speed up workflows and reduce the need for multiple people to complete a task.

Key Features and Benefits of our Services

Features

• Expert Change practitioners to help deploy and sustain cloud based solutions.
• Agile, Scrum, DSDM, Safe and Extreme techniques.
• PMO, Programme Office, Tracking, Reporting, Governance of Cloud based services.
• Change Delivery agents in the adoption of cloud based Services.
• Risk Management of organisation, programme and project risks.
• Application of Agile tools and processes to business delivery in complex change environments.
• Experienced in use of Azure DevOps, ADO, JIRA, Confluence in public and private cloud.
• Service Design and Delivery aligned to business, programme and organisation.
• Design and implement Agile delivery system, cadence, process optimisation etc
• GDS Service design approach.
• Aligning your strategic delivery vision and goals to Epics, Features etc.

Benefits

• Expert practitioners in delivering modern Digital Services.
• Skills from secure, public and private sector delivery, with client & supplier side experience.
• Green-field or existing Multi-vendor Cloud environments.
• Experience of delivery of cloud transition into a wide range of vendors (e.g. AWS, Azure and UKCloud).
• Technical design, architecture and assurance across the full range of technical delivery.
• Design, Squads and Technical Migration capabilities to move your workloads securely to the Cloud.
• Efficient delivery of your strategic programmes, capacity, priority and resource aligned.
• User, Team, Squad, and Senior Stakeholder training and coaching to meet ojectives.
• Collaborative delivery across the organization, leading to understanding and trust.
• Encourage improvement in delivery performance.
• Drive opportunities for learning and the freedom to take risks, leading to growth and innovation.
• Use of automation tools to make the process run smoothly.

Our Approach to ICT Enabled business Change Delivery

For each project, we will look to tailor an approach that best meets your needs, and the goals you are trying to achieve. Our simple 7-step process outlined below provides a guide on the key steps that could the start of any project planning.

1. Preparation: Develop a detailed understanding of the business change, create a business case and project plan, and establish the team and resources.
2. Readiness Assessment: Assess the current state of readiness for change across all stakeholders.
3. Design: Design an effective change management strategy based on the readiness assessment results.
4. Planning: Create an implementation plan that includes activities, timeline, risks, and resources needed.
5. Implementation: Execute the change management plan with well-defined communication, training, and coaching/mentoring plans.
6. Sustainment: Monitor progress on change objectives and provide ongoing support to ensure successful adoption and usage of the changes.
7. Evaluation: Evaluate the success of the change management program by assessing the achievement of desired outcomes, identifying areas for improvement, and capturing lessons learned for future changes.