Privacy Policy

Our Commitment to Data Privacy

Consent

By accessing and using our website, you hereby provide your formal consent to our Privacy Policy and agree to its specific terms and conditions. If you do not agree with any part of this policy, we advise you to discontinue use of the site immediately.

Information We Collect

We are committed to transparency regarding the personal information we request from you:

• Clarity of Purpose: The specific personal information you are asked to provide, and the precise reasons why you are asked to provide it, will be made clear to you at the point we ask for such data.
• Direct Correspondence: If you contact us directly via email or our contact forms, we may receive additional information such as your name, email address, phone number, and the specific contents of the message and/or attachments you choose to send us.
• Account Registration: When you register for an official account, we may request your contact information, including items such as your name, company name, physical address, email address, and telephone number to facilitate service delivery.

How We Use Your Information

We utilise the information we collect in various ways to support our operations, including:

• Providing, operating, and maintaining the core functionality of our website.
• Improving, personalising, and expanding the features and user experience of our website.
• Understanding and analysing how you interact with and utilise our website to improve our service offerings.
• Developing new products, services, features, and technical functionality tailored to your needs.
• Communicating with you, either directly or through one of our partners, including for customer service, providing updates, and other information relating to the website.
• Utilising data for marketing and promotional purposes where you have opted in.
• Sending professional emails regarding your account or our services.
• Identifying, finding, and preventing fraudulent activities to ensure a secure environment for all users.

Log Files and Statistical Analysis

Viewdeck Engineering and Cloud-Dog Solutions follow standard professional procedures regarding the use of log files. These files log visitors when they visit websites—a standard part of hosting services' analytics. The information collected by log files includes:

• Internet Protocol (IP) addresses.
• Browser types and versions.
• Internet Service Provider (ISP) details.
• Date and time stamps of site access.
• Referring and exit pages.
• The number of clicks performed during a session.

Crucially, these data points are not linked to any information that is personally identifiable. The purpose of this information is purely for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information to improve our digital estate.

Cookies and Web Beacons

Like any other professional website, Cloud-Dog Solutions uses 'cookies'. These cookies are used to store information including visitors' preferences and the specific pages on the website that the visitor accessed or visited. This information is used to optimise the users' experience by customising our web page content based on browser types and other relevant information.

Third-Party Privacy Policies and Advertising

You may consult the following list to find the Privacy Policy for each of the advertising and technology partners of Cloud-Dog Engineering. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on our site, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit. Note that Cloud-Dog Solutions has no access to or control over these cookies used by third-party advertisers.

Our Privacy Policy does not apply to other advertisers or websites. We therefore advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information, which may include their practices and instructions about how to opt-out of certain options.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), among other rights, consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that the business has collected.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We want to ensure you are fully aware of all of your data protection rights under the General Data Protection Regulation (GDPR). Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data collected to another organisation, or directly to you, under certain conditions.

Protection of Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Viewdeck does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.